December, 2018
I thought it fitting that I finish 2018 with a few Tesla activities that we enjoyed and experienced.
Over the last two months we encountered activities with both of our Teslas (Model S and Model 3). We even had a brief encounter with a Model X. This is the tale of the year-end fun.
Model S
Let's start with a late November concert with the CSO (Chicago Symphony Orchestra). En-route to the concert, I placed my parking credit card on the center console of Nikola. As I was entering the below-ground parking garage, the car in front of me abruptly stopped. The parking card slid forward into oblivion. In actual fact, there is a minimal slot on that console that allows errant credit cards to be swallowed up if they slide forward on the console top. And there is no easy way to collect the wayward card. Buy a new replacement card or have Tesla recover it by removing the console. Our next concert was in February, so we had plenty of time to decide.
In December, our Model S was about 2.5 years old and had nearly 20,000 miles. It was due for the second year maintenance. Let's have them perform the maintenance and retrieve the card. Easy!
As a notation, maintenance is pretty minimal. The second year (25K miles) effort involves replacing the A/C desiccant bag, brake fluid, the cabin air filter, wiper blades, and the key fob battery. Tires are rotated and aligned as necessary, and a "multi-point" inspection is performed.
We requested a Tesla loaner during the work effort. Our service appointment was scheduled for the Friday before Christmas - December 21 at 1:30 PM. I didn't really know how log it would take. But with a loaner, I really did not care.
We were able to obtain a 2018 Model X loaner which turned out to be good. With the holiday schedule (not to mention Tesla Service where we go is not open on Saturday!), we finally were able to pick up our car on Wednesday following Christmas. They extracted the card and completed all work.
But we were able to entertain our in-laws (and ourselves) with the Model X Christmas "Easter Egg". While I personally did not video the present, I am attaching a YouTube video of the event. It is even more impressive in person!
Model X Christmas Present
It should be noted that Elon Musk of Tesla has coordinated multiple "Easter Eggs" for the cars. I'd be happy to preview these with you in person, if you want a look.
In passing as we picked up our Model S, I mentioned to the Service Manager that I seemed to be having an issue with my HomeLink. This is the feature that automatically opens (or closes) your garage door as you approach (or leave) your driveway.
She offered to have Tesla Mobile Service contact me for a home appointment. Tesla now offers free service at your home on some repairs or maintenance -no need to bring your car in for service. They will arrange for work on your Tesla at home, work, or your designated location! Telsa called me the following day and we arranged a home visit on New Year's Eve afternoon.

Tesla Mobile Service came close to the appointed time. A few checks and adjustment corrected the issue and all is good. I explored what level of work they could do and it can be quite extensive. Their vehicle is loaded with tools and equipment. They may also be able to switch out wheels (something to explore below). A very nice capability as they are growing and stressing their resident Service operations.
Model 3
We had been enjoying Erik the Red (our Model 3) since we picked it up in late August of this year. There were many enjoyable drives around town and one longer trip into Wisconsin. I vaguely remember the Tesla Sales Assistant's comment about possibly needing winter tires for Erik, but when it is 85 degrees F, who would really do something about it then? Regrettably, I did nothing about it until Halloween (I've been told that this is the trigger date when you change over onto your winter wheels). After some investigation into the cold weather impact on summer tire rubber, I realized that I better act on a set of winter tires. My Service contact at the local Tesla offices provided options and background information.
Let it be known that I have not had the need to deal with winter "snow" tires in over 2 decades. Our all-weather tires were usable around the calendar. But the the performance summer tires necessitated a change of action.
The Tesla winter wheel-and-tire package was ordered in mid-November. There was no projected delivery date... So Erik sat in the garage bay as the temperatures bounced below 32 degrees F. Michelin warns that driving on these tires below 40 degrees F. is undesirable and not to drive at all below 28 degrees F.
After multiple inquiries with On-Line ordering operations at Tesla and my local Service Assistant, the wheels and tire finally arrived on December 27. Tesla service would mount the tires and install the pressure sensors and have them ready by New Year's Eve. I could have them mounted on that afternoon.
On December 31, 2018, the weather was 40 F. and rainy - shouldn't be a problem for the Summer tires. After the Mobile Service van had arrived and started work on the Model S, I headed over to Tesla Service with Erik. I met up with my Service contact, and then enjoyed a cup of coffee and a conversation with another Tesla owner who was awaiting his new 2018 Model S lease while I waited. About 30 minutes passed. I learned that Tesla was staying open until midnight, since this was the last day of the quarter. Every bit of revenue is important!
Service mounted the winter wheels and tires, wrapped the summer tires and placed them in Erik's interior (plenty of room between the trunk and the flipped down back seats).

In addition, Service were also able to attach the long-awaited Performance badge. Model 3's exterior badge is non-existent. The Performance Model 3 does have a Dual Motor badge at the rear. The Performance Plus Model 3 has a subtle line under the Dual Motor badge.
All packed up. Now Erik is ready for winter. And I was ready for a wonderful New Year's Eve dinner!
Have a wonderful New Year!